Retail Sales Supervisor

4 weeks ago


Brantford, Ontario, Canada MAPLE STORE INC Full time
Position Overview

The Sales Supervisor at MAPLE STORE INC plays a crucial role in overseeing daily operations within our retail environment. This position requires a strong leader who can manage a team effectively while ensuring exceptional customer service.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

This role is set within a retail service establishment, focusing on providing outstanding on-site customer service.

Key Responsibilities
  • Delegate tasks to sales staff to optimize productivity.
  • Authorize and process payments.
  • Manage inventory orders and returns.
  • Develop and implement work schedules.
  • Engage in direct sales activities.
  • Address and resolve customer inquiries, complaints, and supply issues.
  • Maintain organized inventory systems.
  • Supervise and coordinate the activities of team members.
Supervisory Scope

This position involves supervising a team of approximately 3-4 employees.

Physical and Work Conditions
  • Attention to detail is essential.
  • Ability to perform a combination of sitting, standing, and walking.
  • Capable of standing for extended periods.
Personal Attributes
  • Demonstrates accuracy and reliability.
  • Exhibits strong client focus and interpersonal skills.
  • Possesses excellent verbal communication abilities.
  • Shows flexibility and organizational skills.
  • Functions effectively as a team player.
Experience Requirements

Applicants should have between 7 months to less than 1 year of relevant experience.

Additional Benefits
  • Free parking is available.
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are 30 hours per week.


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