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Commercial Account Manager

2 months ago


Edmundston, New Brunswick, Canada BrokerLink Insurance Full time

About the Role

We are seeking a highly skilled Commercial Account Manager to join our team at BrokerLink Insurance. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide assistance to the Commercial Account Executive
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process of endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

Requirements

  • High School and/or Post-Secondary Education
  • 3 years commercial insurance experience including property/casualty and automobile preferred
  • A valid insurance license for New Brunswick or willing to obtain same
  • Bilingual preferred in English & French
  • Strong customer focus;
  • Previous sales experience is an asset;
  • Demonstrated ability to handle multiple priorities successfully;
  • Strong analytical and organizational skills;
  • Excellent verbal and written communication skills.

About Us

BrokerLink Insurance is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink Insurance is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.