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Strategic People Leader

2 months ago

Kitchener, Ontario, Canada Crawford & Company Full time
Job Summary

Crawford & Company is seeking a highly experienced and strategic leader to join our team as a Vice President, People. This is a key role that will drive the development and implementation of our people strategy, ensuring that our organization remains competitive and attractive to top talent.

Key Responsibilities
  • Employee Engagement and Communications
    • Develop and execute a comprehensive employee engagement and communications program to foster a positive and inclusive work environment.
    • Manage employee recognition and awards programs to optimize impact and motivation.
    • Lead the annual employee engagement survey review and action planning process to drive continuous improvement.
  • Recruiting and Training
    • Partner with the human resources team to create a compelling corporate and employee value proposition to attract top talent and drive business results.
    • Coach and develop human resources leaders and team members to achieve excellence in internal and external recruiting.
    • Ensure alignment between training programs, retention, and business objectives to drive growth and success.
  • Talent Management and Performance Process
    • Diagnose trends and root causes impacting organizational performance and drive quality solutions to address them.
    • Develop and implement programs to evolve a culture shift to higher performance, ownership, and accountability, speed to decision-making, progress over perfection, and succession readiness.
    • Introduce and promote strategies that lead to internal promotions and organizational mobility.
    • Implement a comprehensive employee performance and goal-setting process to set employees up for successful growth and development.
  • Total Rewards Program
    • Collaborate with the leadership and human resources team to deliver a competitive total rewards program that attracts and retains top talent.
    • Work closely with the human resources team to benchmark total rewards with peer groups and recommend changes as required.
  • Policy Development and Compliance
    • Demonstrate advanced knowledge of internal business operations and industry best practices to ensure integration into the development of HR strategies.
    • Ensure corporate policies are aligned with industry best practices and in compliance with legislation.
    • Recommend policy updates and enhancements as required and collaborate with the human resources team to review and update policies on a regular basis.
  • Leadership and Team Management
    • Lead, coach, mentor, and inspire the human resources team to collaboratively lead employee engagement and drive business results.
    • Develop and monitor key-performance-indicators and budget targets for the human resources department.
    • Participate in special projects and initiatives in Canada and globally, as required.
Requirements
  • Knowledge and Skills
    • Demonstrate leadership and business acumen, with a strong track record of leading change management initiatives, communication, and collaborative skills.
    • Model a sense of urgency and confidently pivot to reprioritize based on new information or in response to business needs.
    • Demonstrate success creating strategic direction, plans, and driving sustainable improvements in support of business results.
    • Articulate implications of HR policies, laws, regulations related to business-units or organizational-wide decisions, policies, and processes.
  • Experience
    • Minimum of 5 years of executive leadership experience in a role of comparable size and scope.
    • 3 years of hands-on experience leading large-scale change management and employee engagement programs.
  • Education
    • Bachelor or Master's Degree in Personnel, Human Resources, Business Administration, Insurance, or a related field.
    • Certified Human Resources Leader (CHRL) or Certified Human Resources Executive (CHRE)