Branch Service Representative
1 week ago
About the Role
As a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities
- Taking a proactive approach to understanding customer needs and delivering personalized service
- Processing day-to-day transactions and managing customer accounts
- Nurturing long-term relationships with customers and identifying opportunities to grow their business with Scotiabank
- Contributing to the branch's targets by identifying and fulfilling sales opportunities
- Staying up-to-date on Scotiabank's products and services and promoting them to customers
Requirements
- Proven customer service skills and experience working in a fast-paced environment
- Ability to work a flexible schedule and be available to meet customer needs
- Strong technical skills and ability to promote digital banking options to customers
- Excellent communication and interpersonal skills
- Ability to work as part of a team and contribute to a positive branch culture
What We Offer
- A competitive compensation and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment
- Recognition and rewards for high performance
- The chance to make a real difference in the lives of our customers
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