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Branch Operations Leader

3 months ago


Hamilton, Ontario, Canada AIM Kenny U-Pull Full time

Company Overview

At Kenny U-Pull, we are dedicated to giving pre-owned vehicles a new lease on life. With 25 auto recycling facilities spread across various provinces, our team of over 400 employees is committed to transforming the used car market while promoting environmental sustainability for future generations. Since our inception in 2008, we have successfully recycled over 1 million vehicles.

Kenny U-Pull operates as a division of American Iron & Metal (AIM), a prominent global player in the metal recycling sector, boasting more than 125 locations, 4000 employees worldwide, and annual sales exceeding 3.5 billion dollars.

Position Overview

Work Schedule: To be discussed (availability required for one weekend every two weeks)
Type: Permanent, full-time role
Location: To be determined

As the Assistant Branch Manager, you will collaborate closely with the Branch Manager to oversee a dedicated team, manage daily operations, and ensure that outstanding customer service is consistently delivered while achieving corporate goals.

Your key responsibilities will include:

  • Fostering a welcoming and secure work environment;
  • Implementing environmental and Health & Safety protocols;
  • Assisting the Branch Manager with regular Health & Safety assessments;
  • Overseeing daily operations, including scheduling and sales targets;
  • Supporting team members by engaging in daily tasks and operational projects;
  • Facilitating employee communications in collaboration with the Branch Manager;
  • Cooperating with various internal stakeholders to ensure effective business processes;
  • Conducting quarterly evaluations of hourly staff alongside the Branch Manager;
  • Handling various administrative duties (cash handling, payroll, scheduling, etc.);
  • Assisting in the recruitment, onboarding, and integration of new team members;
  • Acting as a champion for organizational changes and actively participating in their implementation.
Qualifications
  • At least three (3) years of experience in customer service;
  • A minimum of one (1) year in a supervisory capacity;
  • Possession of a college or university diploma;
  • Experience in retail or automotive sales is advantageous.

Essential Skills:

  • Ability to empower and motivate team members;
  • Proficient in delegating tasks and ensuring follow-through;
  • Excellent communication skills (written, verbal, and presentation);
  • Strong problem-solving abilities;
  • Team-oriented and collaborative mindset;
  • Effective time management and prioritization skills;
  • Capacity to demonstrate empathy and understanding.
Additional Information

What We Offer:

  • Competitive salary structure;
  • Incentive-based compensation plan;
  • Paid vacation eligibility from day one;
  • Comprehensive group insurance coverage;
  • Telemedicine services (24/7 access to medical professionals);
  • Group RRSP with employer matching contributions;
  • Exceptional opportunities for career advancement;
  • Exclusive employee discounts on parts from any Kenny location;
  • Company-wide events throughout the year;
  • Provision of a cell phone and computer;
  • Paid steel-toe boots from the start;
  • Uniforms provided from day one.

Kenny U-Pull, as a subsidiary of American Iron & Metal (AIM) inc., is committed to providing equal employment opportunities to all candidates. Only those selected for interviews will be contacted. Thank you for considering a career with us.