Senior Cards Engagement Strategist

1 week ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time
{"Job Summary": "

As a key member of the RBC Cards team, you will play a critical role in driving business growth and profitability through strategic client engagement. This exciting opportunity will challenge you to develop and execute innovative solutions to deepen client relationships and increase purchase volume.

", "Key Responsibilities": "
  • Develop and implement a long-term strategic roadmap to deepen client relationships and grow balances and purchase volume.
  • Optimize and manage core client engagement programs, including Proactive Line Increase, Upgrades, and Inactive Engagement.
  • Collaborate with cross-functional teams to identify opportunities, develop solutions, and implement strategies from end-to-end.
  • Build market intelligence capabilities to understand the competitive landscape.
  • Establish robust reporting to monitor program effectiveness and deliver actionable analysis to support decision-making.
  • Cultivate strong knowledge of the regulatory environment and ensure compliance with requirements.
  • Effectively communicate strategy and data-driven insights to stakeholders.
", "Requirements": "
  • Proven ability to achieve results in complex, ambiguous, and rapidly changing environments.
  • Strong analytical and creative problem-solving skills to develop data-driven strategies.
  • Excellent client service orientation and passion for operational excellence.
  • Strong written and oral communication skills.
  • Collaborative and supportive attitude.
", "What's in it for you": "

We offer a dynamic and collaborative work environment where you can make a meaningful impact and grow your career. As a valued member of our team, you will have opportunities to develop your skills, work on challenging projects, and contribute to the success of our business.

", "Job Skills": "

Analytical thinking, business case design, critical thinking, customer engagement, knowledge organization, proactive approach, proactive thinking, problem-solving, product development lifecycle, product development methodology, product services, profitability, quantitative analytics, results-oriented, teamwork.

", "Additional Job Details": "

This is a full-time salaried position in the Personal and Commercial Banking division of RBC. We are committed to building an inclusive and diverse workplace that reflects the communities we serve.

", "Inclusion and Equal Opportunity Employment": "

We are committed to building an inclusive and diverse workplace that reflects the communities we serve. We strive to provide an accessible candidate experience for our prospective employees with different abilities.

", "Join our Talent Community": "

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips, and recruitment events that matter to you.

", "Expand your limits and create a new future together at RBC": "

Find out how we use our passion and drive to enhance the well-being of our clients and communities.

", "Language": "en-US"}

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