Current jobs related to Customer Support Coordinator - Aurora, Ontario - CB Canada

  • Customer Portal Analyst

    4 weeks ago

    Aurora, Ontario, Canada Magna International Full time

    About the RoleWe are seeking a highly skilled Customer Portal Analyst to join our team at Magna International. As a key member of our organization, you will be responsible for ensuring that all Magna companies are properly set up within our customer portals. This includes providing training and assistance to all Magna companies, levels of management, and...

  • Office Support Professional

    2 days ago

    Aurora, Ontario, Canada Cobblestone Lodge Retirement Home Full time

    Key ResponsibilitiesStaff Support: Assist with staff consultation and grievance procedures, ensuring a positive and respectful work environment at Cobblestone Lodge Retirement Home.Communication: Coordinate the flow of information within the team, maintaining open and transparent communication channels.Scheduling: Schedule and confirm appointments, and...

  • Support Services Coordinator

    3 weeks ago

    Aurora, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals is seeking a skilled Personal Support Worker to join our team in Aurora, Canada. In this role, you will provide high-quality care to clients, enhancing their quality of life and promoting independence.Job Summary:Assist clients with daily living activities, including personal hygiene, dressing, and mobility.Provide support with medication...

  • Customer Service Representative

    4 weeks ago

    Aurora, Ontario, Canada Bulk Barn Full time

    About UsBulk Barn is a leading Canadian retailer with a strong presence in the bulk food market. Our company values innovation, teamwork, and customer satisfaction.Job SummaryWe are seeking a highly skilled and bilingual Customer Service Coordinator to join our team. This role will be responsible for providing exceptional customer service, resolving customer...

  • Customer Service Representative

    4 weeks ago

    Aurora, Ontario, Canada Bulk Barn Full time

    About UsBulk Barn is a leading Canadian retailer with a strong presence in the bulk food market. Our company values innovation, teamwork, and customer satisfaction.Job SummaryWe are seeking a highly skilled and bilingual Customer Service Coordinator to join our team. This role will be responsible for providing exceptional customer service, resolving customer...

  • Administrative Coordinator

    2 weeks ago

    Aurora, Ontario, Canada Cobblestone Lodge Retirement Home Full time

    We are seeking an experienced Administrative Assistant to join our team at Cobblestone Lodge Retirement Home. The successful candidate will provide administrative support to our healthcare team, ensuring the smooth operation of our facility.Key Responsibilities:Provide administrative support to the healthcare team, including scheduling appointments,...

  • PSW Coordinator

    1 month ago

    Aurora, Ontario, Canada AgeCare Ltd. Full time

    PSW Coordinator OpportunityWe are seeking a highly skilled and compassionate PSW Coordinator to join our team at AgeCare Ltd.About the Role:The PSW Coordinator will be responsible for planning, organizing, directing, and coordinating resident personal care services within approved policies and procedures. This includes promoting and supporting PSWs to...

  • PSW Coordinator

    1 month ago

    Aurora, Ontario, Canada AgeCare Ltd. Full time

    PSW Coordinator OpportunityWe are seeking a highly skilled and compassionate PSW Coordinator to join our team at AgeCare Ltd.About the Role:The PSW Coordinator will be responsible for planning, organizing, directing, and coordinating resident personal care services within approved policies and procedures. This includes promoting and supporting PSWs to...

  • PSW Coordinator

    4 weeks ago

    Aurora, Ontario, Canada AgeCare Ltd. Full time

    PSW Coordinator Job DescriptionAt AgeCare Ltd., we are seeking a highly skilled and dedicated PSW Coordinator to join our team. As a key member of our care team, you will play a vital role in ensuring the highest level of care and support for our residents.Key Responsibilities:Collaborate with the Director of Care and senior management team to plan,...

  • PSW Coordinator

    4 weeks ago

    Aurora, Ontario, Canada AgeCare Ltd. Full time

    PSW Coordinator Job DescriptionAt AgeCare Ltd., we are seeking a highly skilled and dedicated PSW Coordinator to join our team. As a key member of our care team, you will play a vital role in ensuring the highest level of care and support for our residents.Key Responsibilities:Collaborate with the Director of Care and senior management team to plan,...

  • Client Care Coordinator

    2 months ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a highly skilled Client Care Coordinator to join our team in Aurora, ON. As a key member of our Sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Collaborate with the Customer Care Leader, Sales Team, and Production to ensure all orders, contracts,...

  • Client Care Coordinator

    2 months ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a highly skilled Client Care Coordinator to join our team in Aurora, ON. As a key member of our Sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Collaborate with the Customer Care Leader, Sales Team, and Production to ensure all orders, contracts,...

  • Client Care Coordinator

    2 weeks ago

    Aurora, Ontario, Canada CB Canada Full time

    We are seeking a highly organized and detail-oriented Client Care Coordinator to join our team at CB Canada. The successful candidate will be responsible for ensuring all orders, contracts, and sales documentation are accurate and complete. This role requires excellent communication skills, both written and verbal, as well as the ability to work...

  • Learning Coordinator

    2 months ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Title: Learning CoordinatorAt CB Canada, we're committed to empowering our employees with the skills and knowledge they need to succeed. As a Learning Coordinator, you'll play a critical role in supporting our Magna Training Center team in delivering high-quality training events.Key Responsibilities:Training Event Coordination: Assist in planning,...

  • Learning Coordinator

    1 month ago

    Aurora, Ontario, Canada CB Canada Full time

    Job Title: Learning CoordinatorAt CB Canada, we're committed to empowering our employees with the skills and knowledge they need to succeed. As a Learning Coordinator, you'll play a critical role in supporting our Magna Training Center team in delivering high-quality training events.Key Responsibilities:Training Event Coordination: Assist in planning,...

  • Customer Service Ambassador

    2 months ago

    Aurora, Ontario, Canada Farm Boy Inc. Full time

    Job Title: Customer Service RepresentativeAt Farm Boy Inc., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for delivering exceptional customer service and support to our customers, ensuring a positive shopping experience that meets our high standards.Key...

  • Customer Service Ambassador

    2 months ago

    Aurora, Ontario, Canada Farm Boy Inc. Full time

    Job Title: Customer Service RepresentativeAt Farm Boy Inc., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for delivering exceptional customer service and support to our customers, ensuring a positive shopping experience that meets our high standards.Key...

  • PSW Coordinator

    1 month ago

    Aurora, Ontario, Canada AgeCare Ltd. Full time

    PSW Coordinator Job DescriptionAt AgeCare Ltd., we are seeking a highly skilled and dedicated PSW Coordinator to join our team. As a key member of our care team, you will play a vital role in ensuring the highest quality of care for our residents.Key Responsibilities:Collaborate with the Director of Care and senior management team to plan, organize, and...

  • Learning Coordinator

    2 months ago

    Aurora, Ontario, Canada CB Canada Full time

    {"Job Title": "Learning Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Learning Coordinator to support the Magna Training Center team in administering training events, including in-class training and digital learning initiatives. The successful candidate will be responsible for coordinating and organizing training events,...

  • Learning Coordinator

    2 months ago

    Aurora, Ontario, Canada CB Canada Full time

    {"Job Title": "Learning Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Learning Coordinator to support the Magna Training Center team in administering training events, including in-class training and digital learning initiatives. The successful candidate will be responsible for coordinating and organizing training events,...

Customer Support Coordinator

3 months ago

Aurora, Ontario, Canada CB Canada Full time

About the Role:

Our client, a leader in the plastics manufacturing sector, is seeking a Client Care Coordinator to enhance their Sales operations.


What We Offer:

  • Competitive salary range of $50-60K
  • Comprehensive benefits package
  • RRSP matching program
  • Generous vacation policy
  • Full-time office hours
  • Safe and clean workplace
  • Supportive team environment
  • Opportunities for professional growth

Key Responsibilities:

  • Collaborate with the Customer Care Leader, Sales Team, Production, and Clients to ensure all orders, contracts, and sales documentation are precise and complete.
  • Maintain communication with clients throughout their product order journey, from initial render approval to final delivery and after-sales support.
  • Monitor customer support inquiries and escalate any issues to the Leadership Team as necessary.
  • Manage post-sale processes, overseeing the transition from order finalization to production planning.
  • Ensure all data entered into the CRM system is accurate and up-to-date.
  • Verify that all orders are correct, current, and progressing through the appropriate stages of the sales pipeline.
  • Evaluate job processes and practices to promote continuous improvement in the company's offerings, quality, and efficiency.

Qualifications:

  • Post-Secondary Degree or Diploma in Business Administration or a related field, with a focus on Sales or Marketing, or a combination of relevant experience and education.
  • A minimum of 2 years of experience in customer care, customer service, or inside sales.
  • Familiarity with Salesforce or other leading CRM platforms.
  • Understanding of the complete sales cycle, from quotation to order finalization.
  • Bilingual proficiency in English and French (verbal & written) is a plus, offering an additional salary incentive.