Client Relations Specialist

4 weeks ago

St Albert, Alberta, Canada Digiuseppe Interior Design Ltd. Full time
Position Overview

As a Customer Service Clerk at Digiuseppe Interior Design Ltd., you will play a crucial role in ensuring client satisfaction and maintaining effective communication. Your responsibilities will encompass a variety of tasks aimed at addressing client needs and enhancing their experience with our services.

Key Responsibilities
  • Client Interaction: Respond to customer inquiries and provide detailed information regarding our services.
  • Issue Resolution: Address and resolve customer complaints or concerns in a professional manner.
  • Service Explanation: Clearly explain the types and costs of services offered to clients.
  • Record Keeping: Maintain accurate records and statistics related to customer interactions.
  • Office Duties: Perform general office tasks to support daily operations.
  • Database Management: Manage and maintain our digital database effectively.
Qualifications

Education: A secondary (high) school graduation certificate is required.

Experience: We welcome candidates with varying levels of experience, as training will be provided.

Support Initiatives

Newcomer and Refugee Support: Assist newcomers and refugees with foreign credential recognition and provide diversity training to foster an inclusive workplace.

Indigenous Support: Offer mentorship and cultural competency training to create a welcoming environment for Indigenous employees.

Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Hours: 35 hours per week

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