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Client Relations Specialist
3 months ago
The role of a Customer Service Clerk at Digiuseppe Interior Design Ltd. involves engaging with clients to address their needs and concerns while providing exceptional service.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Respond to client inquiries and provide comprehensive information regarding services.
- Resolve customer complaints and concerns in a professional manner.
- Communicate the types and costs of services available.
- Maintain accurate records and statistics related to customer interactions.
- Perform general administrative tasks as needed.
- Manage and update the digital database effectively.
- No prior experience is necessary; training will be provided.
- Assist newcomers and refugees with recognition of foreign credentials.
- Deliver diversity and cross-cultural training to foster an inclusive work environment.
- Provide mentorship and networking opportunities for Indigenous employees.
- Conduct cultural competency training to enhance awareness among all staff.
- Employment Duration: Permanent
- Working Language: English
- Work Hours: 35 hours per week
