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Client Relationship Specialist
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St. Albert, Alberta, Canada Hub International Canada West ULC (Canada West) Full timeJob Title: Client Relationship SpecialistWe are seeking a highly motivated and organized Client Relationship Specialist to join our team at Hub International Canada West ULC (Canada West). As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and...
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Client Relationship Specialist
4 weeks ago
St. Albert, Alberta, Canada Hub International Canada West ULC (Canada West) Full timeJob Title: Client Relationship SpecialistWe are seeking a highly motivated and organized Client Relationship Specialist to join our team at Hub International Canada West ULC (Canada West). As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and...
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Client Relationship Specialist
4 weeks ago
St. Albert, Alberta, Canada Hub International Canada West ULC (Canada West) Full timeJob Title: Client Relationship SpecialistWe are seeking a highly motivated and organized Client Relationship Specialist to join our team at Hub International Canada West ULC (Canada West). As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and...
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Client Relationship Specialist
4 weeks ago
St. Albert, Alberta, Canada Hub International Canada West ULC (Canada West) Full timeJob Title: Client Relationship SpecialistWe are seeking a highly motivated and organized Client Relationship Specialist to join our team at Hub International Canada West ULC (Canada West). As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and...
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Client Advisor
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Client Relationship Specialist
2 months ago
We are seeking a highly skilled and motivated Client Relationship Specialist to join our team at HUB International Canada West ULC (Canada West). As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.
Key Responsibilities- Support the Client Development Specialist with new builder membership applications, including client follow-up and documentation.
- Introduce builder members to our database system, providing training and assistance as needed.
- Develop and maintain strong, positive relationships with builder members, serving as a subject matter expert on new home warranty.
- Collect builder fees, risk premiums, and collateral security in accordance with terms and conditions.
- Make renewal and expiry calls to existing clients, ensuring timely applications and submissions to Underwriting.
- Review and enter completion certificates, uploading incomplete documents to registration.
- Review enrollments and collect supporting documents necessary for new home registration.
- Complete membership changes, including updates to contact information and collection of required documents.
- Work with the Client Development Specialist to quote and cross-sell insurance products.
- Maintain a current understanding of relevant sections of the acts and regulations regarding home warranty insurance in our geographical area of responsibility.
- Provide builders with guidance on their obligations and requirements under home warranty protection regulations.
- Perform administrative duties as reasonably required.
- Level 1 or 2 General Insurance License or the willingness to obtain.
- Proficient technical skills, including Microsoft Office, Outlook, and other standard business software.
- Exceptional time management and organizational skills.
- Exceptional communication, both verbal and written.
- Ability to work in a team and independently.
- Self-motivated and positive attitude.
- Experience in New Home Warranty, Real Estate conveyancing, Insurance, and/or Construction is an asset but not required.
- Post-Secondary education is an asset.
- Fluency in Cantonese or Punjabi is an asset but not required.
We offer a comprehensive benefits package, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions for some positions.
We are proud to offer a dynamic and welcoming company culture, excellent compensation, benefits, RRSP match, and company perks.
We provide paid educational training and vast learning opportunities, room for advancement and growth within the organization, and a company that gives back and is active in the community.
