Retail Operations Supervisor

4 weeks ago


Niagara Falls, Ontario, Canada 13222128 Canada Inc. Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing daily activities within the store, ensuring a high level of customer satisfaction and operational efficiency.

Key Responsibilities
  • Staff Management: Lead and mentor a team of 5-10 employees, including apprentices and sales associates.
  • Task Delegation: Assign specific duties to sales personnel to optimize workflow.
  • Recruitment and Training: Facilitate the hiring process and provide training to new staff members.
  • Financial Authorization: Approve payments and manage financial transactions.
  • Inventory Management: Order and maintain stock levels, ensuring the availability of merchandise.
  • Returns Processing: Authorize the return of goods as necessary.
  • Work Scheduling: Develop and implement effective work schedules for staff.
  • Sales Activities: Engage in selling merchandise and promoting store offerings.
  • Inventory Organization: Maintain an organized inventory system to facilitate easy access to products.
  • Team Coordination: Supervise and coordinate the activities of the sales team to achieve store objectives.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within a retail environment.
Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Working Hours: 35 hours per week


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