Retail Operations Supervisor

4 weeks ago


Niagara Falls, Ontario, Canada 13222128 Canada Inc. Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of the store. This position involves overseeing daily operations and managing a team to deliver exceptional customer service.

Key Responsibilities
  • Staff Management: Supervise a team of 5-10 employees, including apprentices and design team members.
  • Task Assignment: Allocate duties to sales personnel to optimize workflow.
  • Recruitment and Training: Hire new staff and coordinate training programs to enhance team skills.
  • Financial Authorization: Approve payments and manage financial transactions.
  • Inventory Management: Order and organize merchandise, ensuring stock levels are maintained.
  • Returns Processing: Authorize the return of merchandise as needed.
  • Work Scheduling: Establish and manage work schedules for staff.
  • Sales Activities: Engage in selling merchandise and promoting store offerings.
  • Inventory Organization: Maintain an organized inventory system to track stock.
  • Team Coordination: Oversee and coordinate the activities of team members to ensure efficiency.
Qualifications
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year of relevant experience is preferred.
  • Employment Duration: This is a permanent position.
  • Language: Proficiency in English is necessary.
  • Work Hours: The role requires a commitment of 35 hours per week.


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