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Retail Operations Supervisor
3 months ago
As a Retail Operations Supervisor at Pramukh Petroleum Inc., you will play a crucial role in overseeing daily operations within our retail environment. Your leadership will ensure a smooth workflow and exceptional customer service.
Education Requirements- Completion of Secondary (high) school graduation certificate is mandatory.
This position is set within a dynamic retail business, where you will engage with both staff and customers regularly.
Key Responsibilities- Delegate tasks to sales personnel effectively.
- Recruit, train, and develop staff to enhance their skills.
- Authorize payment transactions and manage returns.
- Manage inventory and place orders for merchandise.
- Establish and maintain work schedules for the team.
- Drive sales by actively engaging with customers.
- Compile and present reports on sales performance and staffing issues.
- Address and resolve customer inquiries and complaints promptly.
- Organize and oversee inventory management.
- Supervise and coordinate the activities of team members.
You will be responsible for supervising a team of 1 to 4 individuals.
Technical SkillsProficiency in the following software is required:
- MS Excel
- MS PowerPoint
- MS Word
This role requires the ability to thrive in a fast-paced environment, manage tight deadlines, and handle physical demands such as lifting heavy items.
Personal AttributesThe ideal candidate will possess:
- Strong attention to detail
- Client-focused approach
- Excellent interpersonal and communication skills
- Flexibility and organizational skills
- Reliability and a team-oriented mindset
Prior experience in a retail environment is preferred, with a minimum of 1 month and up to 7 months of relevant experience.
This is a permanent position with a work schedule of 30 hours per week, conducted in English.