Tour Guide Supervisor

1 month ago

Calgary, Alberta, Canada Westar Travel Ltd. Full time
Job Title: Tour Guide Supervisor

We are seeking a highly organized and experienced Tour Guide Supervisor to join our team at Westar Travel Ltd.

Job Summary:

The Tour Guide Supervisor will be responsible for coordinating and supervising the work of tour guides, ensuring that all tours run smoothly and efficiently. This is a key role that requires strong leadership and communication skills, as well as the ability to work well under pressure.

Key Responsibilities:
  • Coordinate and supervise the work of tour guides, ensuring that all tours run smoothly and efficiently.
  • Assist clients/guests with special needs, providing exceptional customer service and ensuring their satisfaction.
  • Maintain operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Perform same duties as workers supervised, providing guidance and support as needed.
  • Co-ordinate, assign, and review work, ensuring that all tasks are completed to a high standard.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment.
  • 30 to 40 hours per week.
  • English language proficiency.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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