Administrative Coordinator

4 weeks ago

Vaughan, Ontario, Canada Mackenzie Health Full time

Job Overview

Unit Secretary - Peri-Operative Float (Prep and Procedures, OR, Recovery Room)

In partnership with nursing staff, other healthcare professionals, and community services, the Unit Secretary provides essential clerical and administrative assistance to ensure a streamlined, efficient, and organized healthcare setting that enhances both patient and staff experiences. This role involves operating, maintaining, and procuring various office and hospital equipment and supplies in a fast-paced, dynamic environment. The Unit Secretary utilizes EPIC to facilitate effective communication within the department, including tasks such as case bookings, demographic label printing, and other EPIC-related responsibilities as needed. Responsibilities also include preparing charts for surgical cases, managing patient flow, and conducting post-discharge follow-up calls as necessary. The Unit Secretary will handle telephone inquiries and respond to call bells, communicating effectively with staff, patients, and families, including making post-discharge calls.

Required Qualifications

  • Completion of Grade 12 or equivalent.
  • Proficient understanding of Medical Terminology.

Preferred Skills and Attributes

  • Previous experience in an administrative or clerical position, ideally within a healthcare setting.
  • Proficient keyboarding skills (minimum 40 wpm).
  • Familiarity with computer applications, including Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong organizational abilities.
  • Ability to effectively de-escalate challenging situations.
  • Demonstrated customer service skills.
  • Proven track record of reliable attendance.
  • Understanding and adherence to patient and staff safety policies and procedures that promote a safe and inclusive environment.
  • Capability to perform the essential functions of the role.
  • Empathetic interaction with others, demonstrating behaviors consistent with Mackenzie Health's Commitment to Caring.
  • Exemplifies values aligned with Mackenzie Health – Excellence, Leadership, and Empathy.
  • Dedication to delivering an exceptional experience for staff and clients in a challenging and rewarding healthcare environment.

Additional Information

This position is represented by OPSEU. You may be required to work at any site of Mackenzie Health. Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

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