Event Sales Manager

4 weeks ago


Ottawa, Ontario, Canada Accor Full time

Company Overview

Situated in a prime location, the renowned Fairmont Chateau Laurier hotel is seeking to hire a Catering Sales & Event Manager.

What We Offer:

  • A vibrant company culture that prioritizes our team members.
  • A generous 50% discount on food and beverages at our dining establishments.
  • An employee benefit card that provides discounted rates at Accor properties globally for you and your family.
  • Access to learning programs through our academies aimed at enhancing your skills.
  • Opportunities to contribute to our Corporate Social Responsibility initiatives, such as Planet 21.
  • A comprehensive extended health benefits package.
Position Overview

Reporting directly to the Director of Catering, the key responsibilities and essential functions of this role include, but are not limited to:

  • Delivering consistently professional, friendly, and engaging service.
  • Proactively engaging in the sales of event spaces and coordinating various types of gatherings, including meetings, dinners, receptions, weddings, and social events.
  • Meeting monthly and yearly targets as established by the Director of Catering.
  • Conducting site inspections and achieving entertainment, activity, and revenue objectives.
  • Confirming all event-related details with clients during the finalization process.
  • Building and maintaining strong relationships with clients before, during, and after events to encourage repeat business.
  • Managing all aspects of bookings from initial contact to event completion, including meeting and guest room requirements, food and beverage needs, and audio-visual arrangements.
  • Finalizing events as assigned by the Director of Catering.
  • Handling all deposits and prepayments for events, ensuring full payment is received.
  • Creating floor plans for events to ensure alignment between banquets and clients prior to setup.
  • Initiating billing procedures, ensuring that all deposits and credit applications are completed accurately and promptly.
  • Ensuring all Banquet Event Orders (BEOs) are signed by the authorized representatives and properly filed.
  • Conducting pre-conference meetings with clients and relevant departments to confirm all necessary details and create event resumes as needed.
  • Participating in daily BEO meetings to review event contracts and communicate any last-minute changes to the appropriate departments.
  • Adhering to departmental policies and procedures.
  • Following all safety protocols.
  • Demonstrating excellent time management and organizational skills, with the ability to prioritize tasks and assess when additional hours are necessary.
  • Performing other duties as assigned.
  • Being available for evening and weekend work as required, particularly for weddings and social events.
  • Maintaining a professional demeanor and appearance at all times.
Qualifications
  • Previous leadership experience in a similar capacity is essential.
  • Proficiency in Microsoft Windows applications is required; knowledge of Opera is preferred.
  • A degree from a university or college in a related field is preferred.
  • Exceptional communication skills, both written and verbal, are required.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and dependable.
  • Ability to maintain focus on guest needs while remaining calm and courteous.
  • Proficiency in English is required; bilingualism in French is an asset.
Additional Information

Fairmont Château Laurier is committed to providing employment accommodations during the recruitment process. If you require any accommodations, please inform us.

Our Commitment to Diversity & Inclusion:
We are an inclusive organization, dedicated to attracting, recruiting, and promoting diverse talent.

Why Choose Accor?
We are more than just a global leader; we welcome you as you are. You can find a position and brand that aligns with your personality. We support your growth and learning every day, ensuring that your work is meaningful and fulfilling.

Embrace what you love, care for the world, and dare to challenge the status quo. #BELIMITLESS


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