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Territory Sales Manager

2 months ago


Ottawa, Ontario, Canada Lindt Sales & Marketing Full time

We are seeking a highly motivated and results-driven Territory Sales Manager to join our Lindt Sales & Marketing team in the Ontario East area. Reporting to the Field Sales Manager, the successful candidate will be responsible for effectively representing Lindt & Sprüngli to the selling banners in a professional manner that promotes the aggressive growth and development of Lindt, Ghirardelli, Russell Stover, and Ricola products within the mandate of the Lindt & Sprüngli Sales and Marketing plans.

Key Responsibilities:
  • Identify and build sales opportunities through strong relationship management and customer needs analysis.
  • Utilize all available tools and support groups to manage the flawless execution of Marketing and Sales Plans within the Territory, resulting in defined sales objectives (Sales Fundamental Metrics).
  • Respond and manage customer service issues during regular coverage.
  • Provide candid feedback and recommendations on territory issues to maximize effectiveness and efficiency.
  • Maintain the customer database within the territory by ensuring customer files are completed and updated on a regular basis.
  • Negotiate or review, within the policies and procedures of the company, key account and head office:
    • Retail support programs.
    • Display and deal allowances.
    • In-Line (plan-o-gram) and off-shelf positioning for current listings.
    • New Listings.
    • Retail Pricing Adherence.
  • Interpret store-level data/POS and leverage this together with category analysis to increase both existing program sales and incremental sales opportunities.
  • Proactively manage market hygiene, pricing, and shelf and display positioning.
  • Provide communication and feedback to merchandisers as required to maximize the effectiveness of merchandising activity in designated retail stores.
  • Proactively manage all claims pertaining to Lindt & Sprüngli invoices and promotional agreements.
  • Maintain strong store relationships to champion store-level account information and confirmation of programs.
Qualifications:
  • Post-secondary education.
  • Good computer proficiency (Word, Excel, and PowerPoint).
  • Proven capacity for relationship building and ability to foster strong working relationships.
  • A self-starter with an ability to work both independently and as a team member.
  • Minimum 2 years' experience supporting product sales and distribution within Consumer Packaged Goods.
  • Entrepreneurial flair an asset.

At Lindt Canada, our Job Framework assigns each role within the organization a level. The framework is based on job descriptions (responsibilities, accountabilities, and KPIs) and evaluated against universal factors to ensure equity, objectivity, and consistency. Within our job framework, this role is level 1B. For more information on our Job Framework, please refer to Lindt Learning Academy.

We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.