Sales Counter Representative
1 month ago
Job Overview
As a Sales Counter Representative at EMCO Corporation, you will serve as a key point of contact for our clientele. Your role will involve delivering exceptional sales assistance by addressing inquiries, processing orders, and managing follow-ups on outstanding orders. Your main responsibility will be to assist our walk-in customers and handle incoming phone requests efficiently. Additionally, you will provide support to our Outside Sales team.
Key Responsibilities:
Assist customers by researching products and offering recommendations from our extensive inventory Foster sales growth through effective counter merchandising, product promotion, and lead generation for the Outside Account Management team while engaging with customers Accurately enter, pick, and package sales orders initiated at the counter Notify the purchasing department when inventory levels are insufficient Handle returns and warranty claims for both account and cash transactions, ensuring compliance with all procedures Address customer concerns and complaints with effective solutions Undertake additional tasks as assigned by the Profit Centre ManagerRequired Qualifications:
High school diploma or equivalent; post-secondary education is an asset Experience in customer service or sales at a counter is advantageous Excellent customer service and communication skills Strong relationship-building abilities with customers, suppliers, and colleagues Capability to learn and utilize the software systems for order processing A solid work ethic and a commitment to integrity Ability to work independently as well as collaboratively within a teamPreferred Skills:
Familiarity with HVAC/R and building products sold at the Profit Centre Proficiency in using the Internet for problem-solving and finding alternative solutions for customers Experience with Microsoft Word, Excel, and OutlookAdditional Benefits:
What We Offer:
A collaborative team-oriented environment Comprehensive training and opportunities for career advancement Competitive salary structure Extensive benefits package Healthy work-life balance Profit-sharing opportunities-
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Calgary, Alberta, Canada EMCO Corporation Full timeJob Overview As a Sales Counter Representative at EMCO Corporation, you will play a vital role in our operations. Your primary responsibility will be to deliver exceptional sales assistance to our clientele by addressing inquiries, processing orders, and managing backorder follow-ups. You will focus on serving walk-in customers and handling incoming...
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Calgary, Alberta, Canada EMCO Corporation Full timeJob Overview As a Sales Counter Representative at EMCO Corporation, you will play a vital role in our operations. Your primary responsibility will be to deliver exceptional sales assistance to our clientele by addressing inquiries, processing orders, and managing backorder follow-ups. You will focus on serving our walk-in customers and handling incoming...
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