Restaurant Operations Manager

1 week ago


Mississauga, Ontario, Canada Thai Express Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Thai Express. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate employee performance and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Health and Safety: Ensure that health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management: Negotiate arrangements with suppliers for food and other supplies to ensure that we receive the best quality products at competitive prices.
  • Marketing: Participate in marketing plans and implementation to promote our brand and increase customer engagement.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs efficiently and effectively.
Requirements
  • 1 to less than 7 months of experience in a similar role.
  • Durée de l'emploi: Permanent.
  • Langue de travail: Anglais.
  • Heures de travail: 40 hours per week.


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