Healthcare Operations Manager

2 weeks ago


Toronto, Ontario, Canada The Toronto GI Clinic Corporation Full time
Job Title: Healthcare Operations Manager

We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at The Toronto GI Clinic Corporation.

Key Responsibilities:
  • Operational Leadership: Direct and control daily operations, ensuring seamless delivery of healthcare services to our patients.
  • Performance Evaluation: Regularly evaluate daily operations to identify areas for improvement and implement changes to enhance efficiency and effectiveness.
  • Financial Management: Plan and control budget and expenditures, ensuring optimal resource allocation and financial sustainability.
  • Strategic Planning: Develop and implement strategic plans to drive business growth and improve patient outcomes.
  • Human Resources: Hire, train, motivate, and develop a high-performing team of healthcare professionals.
  • Quality Assurance: Develop and implement evaluation systems for healthcare services, ensuring compliance with regulatory requirements and industry standards.
  • Collaboration and Communication: Coordinate the work of healthcare professionals, consult with management and government officials, and maintain effective communication with stakeholders.
Work Environment:
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment, responding to changing priorities and deadlines.
  • High-Stress Situation: Manage high-stress situations, maintaining composure and making sound decisions under pressure.
  • Attention to Detail: Demonstrate attention to detail, ensuring accuracy and precision in all aspects of work.
  • Large Workload: Manage a large workload, prioritizing tasks and meeting deadlines.
Personal Qualities:
  • Client Focus: Demonstrate a strong client focus, prioritizing patient needs and delivering exceptional service.
  • Excellent Communication: Possess excellent oral communication skills, effectively communicating with patients, staff, and stakeholders.
  • Flexibility: Demonstrate flexibility, adapting to changing circumstances and priorities.
  • Initiative: Take initiative, proactively identifying opportunities for improvement and implementing changes.
  • Judgement: Exercise sound judgement, making informed decisions that align with organizational goals and values.
  • Organized: Demonstrate strong organizational skills, prioritizing tasks and managing multiple projects.
  • Team Player: Work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.
  • Values and Ethics: Uphold the highest standards of values and ethics, maintaining confidentiality and adhering to regulatory requirements.
  • Reliability: Demonstrate reliability, consistently meeting deadlines and delivering high-quality results.
Employment Type:
  • Permanent: This is a permanent position, offering a stable and secure career path.

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