Area Controller, CA

6 days ago

Vancouver, British Columbia, Canada H&M Group Full time
About the Role

We are seeking a highly skilled and experienced Area Controller to join our team at H&M Group. As an Area Controller, you will be responsible for maximizing sales and profit in your area through the performance of our physical stores.

Key Responsibilities
  • Execute the commercial plan for the area based on the regional plan
  • Secure omni customer experience through qualitative and efficient workforce planning and operations
  • Partner with the sales market team to set annual budget and forecast process for sales, efficiency, and costs
  • Guide the area to reach top and bottom-line goals
  • Set hourly function plan with store management to enable strong store operations, efficiency, and a great colleague and customer experience
  • Secure strong execution by aligning function plan and schedules
  • Partner with the rest of the area team to set desired staff levels for all stores in your area, in line with sales market goals
  • Identify, develop, and coach talents and foster multi-function collaboration
Requirements
  • Bachelor's degree, preferably in finance, business, or economics, or equivalent experience
  • 2-4 years of retail leadership or people management, preferably in retail management
  • 1-3 years in a business analyst or finance role for a retail company preferred
  • Strong commitment and experience with providing a high level of customer service
  • Ability to coach and counsel staff and performance management and progressive discipline techniques
  • Inclusive, positive, open to feedback, willing to multitask and learn on the job
  • Strong commitment and experience with providing a high level of customer service
  • Ability to coach and counsel colleagues on performance management and progressive discipline techniques
  • Store orientation and commitment to store management development
  • Proficient at Microsoft Office and ability to adapt to company-specific systems
  • Platform training skills and ability to communicate complex technical information in a simple and easy way
Why You'll Love Working at H&M Group
  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You'll have access to our colleague resource groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you're encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
  • You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

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