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Area Leader

2 months ago

Vancouver, British Columbia, Canada Tapestry Full time
Job Title: Area Leader

At Tapestry, we're committed to empowering confident women with a youthful spirit. As an Area Leader, you'll play a key role in driving business growth and achieving financial goals in partnership with our District Leader.

Key Responsibilities:
  • Develop and execute strategic plans to meet sales targets and control expenses across multiple store locations.
  • Partner with store leaders to drive business initiatives and achieve store-specific business plans.
  • Ensure store productivity targets are met, including sales per hour, adt, upt, and capture rate.
  • Coach and develop store managers to take ownership of their business and maintain high standards.
  • Conduct regular store visits to assess standards, expectations, and action plans to drive business forward.
  • Model and supervise the selling environment, providing consistent coaching on sales training and client service.
  • Ensure visual merchandising directives are implemented efficiently and visual standards are maintained across the area.
  • Act as a liaison between stores, corporate partners, buyers, and visual directors to ensure merchandise assortments reflect the brand strategy and stock levels meet business needs.
Leadership Presence and Talent Development:
  • Communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and clients.
  • Recruit, interview, and hire store team members, developing a leadership talent pool for succession planning.
  • Assist store leaders in training, coaching, and development, ensuring customer service standards, standard operating procedures, and employee relations compliance.
  • Implement and monitor store training and development programs, including new hire onboarding, clienteling standards, and sales training.
  • Provide regular feedback and coaching to store leaders, ensuring they meet performance expectations.
  • Network and build relationships in the community to generate business, raise awareness of the Kate Spade New York brand, and build a bench strength of qualified candidates.
Operational Excellence:
  • Oversee and control payroll budget and weekly hours to ensure adequate sales floor coverage.
  • Analyze and react to business trends, communicating sell-through, stock levels, and opportunities to increase sales.
  • Ensure the area adheres to all company policies and procedures with integrity.
  • Coordinate and facilitate all aspects of new store openings and store renovations, including hiring, opening processes, and training.
  • Oversee inventory management to ensure inventory shrinkage is less than 1%.

We're looking for an exceptional individual with a passion for excellence, proven ability to develop and retain top talent, and a strong business acumen. If you're a results-driven leader with exceptional client service skills, a proven track record of driving business results, and a strong work ethic, we encourage you to apply.