Customer Service Ambassador

2 weeks ago

Kingsville, Ontario, Canada Movati Athletic Full time
{"Role": "Member Experience Associate", "Responsibilities": "

As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members.

Key responsibilities include:

  • Providing proactive and personalized support to members, addressing their concerns and resolving issues in a timely and professional manner.
  • Ensuring a clean and safe environment for members to enjoy, maintaining high standards of cleanliness and organization.
  • Staying up-to-date on our programs, products, and services, and promoting them to members to enhance their overall experience.
  • Processing sales transactions accurately and efficiently, providing excellent customer service throughout the process.
  • Assisting with member experience events and activities, contributing to a positive and engaging atmosphere.

"}, "Qualifications": "

To be successful in this role, you will need:

  • A high school diploma or equivalent experience, with additional certifications or workshops in customer service a strong asset.
  • At least one year of customer service experience in a related industry, such as retail, hospitality, or leisure.
  • Current CPR and First Aid certification, with a commitment to maintaining these qualifications throughout your employment.

"}

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