Customs Operations Manager

3 weeks ago

Kingsville, Ontario, Canada Mastronardi Produce Full time
Job Summary

Mastronardi Produce is seeking a highly skilled Customs Manager to join our Logistics team. As a key member of our team, you will play a pivotal role in ensuring that import shipments are timely processed and compliant with customs regulations.

Key Responsibilities
  • Compliance and Risk Management
    • Drive business-wide compliance with import regulations, including tariff classification, value, trade remedies, and free trade agreements.
    • Interface with purchasing, logistics, and external vendors to ensure compliance with customs regulations.
  • Customs Clearance and Processing
    • Communicate with customs brokers and other service providers to facilitate cross-border clearances.
    • Ensure timely entry filing and avoid storage charges and delays to customers or greenhouse projects.
  • Recordkeeping and Reporting
    • Manage recordkeeping in compliance with customs regulations, including data required for valuation and free trade agreement compliance.
    • Generate ACE reports to support compliance and duty analysis.
  • Process Optimization
    • Continuously evaluate and optimize customs processes to streamline operations, reduce lead times, and enhance customer satisfaction.
    • Monitor Key Performance Indicators (KPIs) related to customs clearance and compliance, implementing corrective actions as needed to achieve operational targets.
Requirements
  • Bachelor's degree (relevant graduate level education a plus).
  • Minimum of 7- 10 years of experience in customs compliance with a large importer or customs brokerage.
  • Experience with produce or sustainable agriculture, and/or with U.S.-Canada/U.S. Mexico supply chains and Canadian customs regulation preferred.
  • Certified Customs Specialist (CCS) designation, U.S. CBP licensed customs broker license, or similar certification required.
Skills and Abilities
  • In-depth knowledge of customs laws and regulations, import clearance procedures, the Harmonized Tariff Schedule, and international supply chain and logistics operations.
  • Self-starter with strong organization and planning skills, with ability to complete tasks with minimal direction and the ability to produce results with minimal supervision.
  • Ability to operate independently and collaborate with Supply Chain, Operations, Purchasing and Supplier Management, Marketing, Finance, Tax, in-house/external service providers, and government officials.
  • Proficiency in customs brokerage software and electronic data interchange (EDI) systems.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Detail-oriented with a high level of accuracy and analytical ability.
  • Ability to work under pressure and meet tight deadlines in a fast-paced environment.

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