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Customer Service Representative

2 months ago

Dartmouth, Canada Innovative On Line Marketing Full time
{"title": "Customer Service Representative", "content": "About the Role

We are seeking a skilled Customer Service Representative to join our team at Innovative On Line Marketing. As a Customer Service Representative, you will be responsible for conducting telephone surveys to our clients about customer satisfaction, home improvement issues, and more.

Key Responsibilities:

  • Conduct telephone surveys to clients to gather feedback and opinions
  • Work closely with our quality control team to ensure data is collected in a neutral and unbiased manner
  • Adhere to the staffing schedule

Requirements:

  • A basic understanding of computers, an asset
  • Excellent English communication skills, able to articulate pronunciations of difficult words

What We Offer:

  • A competitive hourly rate of $20.50 plus full benefits and regular weekly bonuses
  • Full training provided, no experience necessary
  • A supportive and dynamic work environment

Important Notes:

  • This is a full-time, casual position
  • Must reside in the province of Nova Scotia, Canada
  • No work-from-home option available
"}