Customer Service Representative

2 days ago

Dartmouth, Canada Cleve's Sporting Goods Full time

**Job description**

Cleve’s Source for Sports has been locally owned and operated for over 75 years and we are looking to grow our team Our Team Sales Division is currently seeking a results-driven Customer Service Representative to join our team. Full time position is available immediately.

As a Customer Service Representative (CSR), you will play a vital role in delivering exceptional customer service to our clients. Reporting to the Customer Service Manager, you will be responsible for effectively managing customer inquiries, orders, and requests, ensuring their needs are met promptly and professionally. A key aspect of this role involves partnering with sales representatives to support and deliver outstanding customer service.

**Responsibilities**
- **Order Management**: Process customer orders accurately, ensuring product specifications, quantities, and delivery details are precise. Coordinate with production and logistics teams to ensure on-time delivery.
- **Problem Resolution**: Investigate and resolve customer complaints, concerns, and issues promptly and professionally. Collaborate with internal departments to find effective solutions.
- **Documentation**: Maintain accurate and organized customer records, including order history, communication logs, and any special requirements or preferences.
- **Quality Assurance**: Ensure that customer orders meet quality standards and specifications, conducting quality checks as needed.
- **Team Collaboration**: Partner with a sales representative and collaborate with the Customer Service Manager and other team members to improve processes, share customer feedback, and contribute to the overall success of the department.
- **Relationship Building**: Foster strong relationships across various departments including Planning, Production, and Quality Control. Work closely with these teams to ensure smooth operations and timely fulfillment of customer orders.

**What You Will Bring**
- High school diploma or equivalent (University degree or relevant certifications preferred)
- Previous customer service experience of 2 years is preferred, particularly in a manufacturing or industrial setting
- Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally
- Excellent problem-solving skills and the ability to handle customer inquiries and complaints with empathy and patience
- Detail-oriented with the capacity to accurately process orders and maintain records
- Proficiency in using standard office software and customer relationship management (CRM) systems

**Job Types**: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 40 per week

Work Location: In person

Application deadline: 2024-09-22

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Bruce Sutherland Associates Limited Full time

    **About us** Bruce Sutherland Associates Limited is a privately owned and operated stocking manufacturer's representative headquartered in Dartmouth, Nova Scotia serving the Atlantic HVAC and Process industry for over 80 years. **Job Brief** We are looking for a customer-focused, proactive Customer Service Representative to be the face and voice of our...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Dartmouth, Canada*** Job Title: Customer Service Representative (Travel) **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Dartmouth, Canada*** Job Title: Customer Service Representative (Automotive) **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...

  • Customer Service Representative

    2 weeks ago

    Dartmouth, Canada The Water Shed Full time

    **Customer Service Representative** **Job description** Customer Service Representative will be responsible for: - calling, texting customers to book appointments (repeat and new) - general administrative duties using CRM and other software systems - other duties as required **Job Types**: Full-time, Permanent Pay: $17.00-$19.00 per hour Additional...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Dartmouth, Canada*** Job Title: Customer Service Representative (Automotive) **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Chapman Auto Body Full time

    Do you like working in a fast-paced environment, where no two days are the same? We are seeking an experienced full-time Customer Service Representative to join our growing team at Chapman Auto Body. As one of the first points of contact with our customers, your customer service skills need to be second to none with a positive attitude and strong work ethic,...

  • Customer Service Representative

    2 months ago

    Dartmouth, Canada Maritime Paper Full time

    Customer Service Representative Dartmouth, NS  Maritime Paper Products LP is a dynamic and team-oriented company. We believe that hiring the best people results in superior packaging and stronger relationships with our customers. With broad capabilities, including in-house graphic and structural design, plate-making, and manufacturing for...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Circle K Full time

    Store 6002518: 220 Victoria Rd., Dartmouth, Nova Scotia B3A 1W5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Circle K Full time

    Store 6002337: 646 Main Street, DARTMOUTH, Nova Scotia B2X 1S2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Circle K Full time

    Store 6002516: 10 Highfield Park Drive, Dartmouth, Nova Scotia B3A 4S8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Circle K Full time

    Store 6002066: 626 Windmill Road, Dartmouth, Nova Scotia B3B 1B5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada Strongco Full time

    **Province**: Nova Scotia **Branch**: Dartmouth **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providing a wide variety of after-sales solutions to our customers. **DUTIES AND...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada TigerTel Full time

    **Immediately hiring Part Time Customer Service Representatives at TigerTel!** Through our dedicated Customer Service Representatives at **TigerTel**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada U-Haul Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    4 days ago

    Dartmouth, Canada World Wide Furniture Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at World Wide Furniture Limited. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    4 days ago

    Dartmouth, Canada World Wide Furniture Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at World Wide Furniture Limited. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    7 days ago

    Dartmouth, Canada TigerTel Full time

    Join TigerTel as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    7 days ago

    Dartmouth, Canada Lawton Drugs Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lawton Drugs. As a key member of our front store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and...

  • Customer Service Representative

    1 week ago

    Dartmouth, Canada Lawton Drugs Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lawton Drugs. As a key member of our front store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and...

  • Customer Service Representative

    3 months ago

    Dartmouth, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Dartmouth Collision Centre** **Dartmouth, Nova Scotia, On-Site** **Compensation: $35,000 - $40,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** **Dartmouth Collision Centre** is looking for a **Customer Service Representative** located in **Dartmouth, Nova Scotia**. We are a growing team with opportunities for...