Assistant Manager for Restaurant Operations

3 weeks ago


Toronto, Ontario, Canada A&W RESTAURANT Full time
Position Overview

The Assistant Manager plays a crucial role in overseeing the daily operations of our restaurant, ensuring a high standard of service and customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Financial Responsibilities
  • Manage a budget ranging from $100,001 to $500,000.
Key Responsibilities
  • Define the range of services to be provided and establish operational protocols.
  • Prepare financial reports, including cash balances and related documentation.
  • Conduct evaluations of staff performance.
  • Analyze costs associated with products and services.
  • Maintain and organize inventory effectively.
  • Ensure compliance with health and safety standards.
  • Negotiate contracts with suppliers for food and other necessary items.
  • Engage with clients regarding catering services and facility usage.
  • Contribute to the development and execution of marketing strategies.
  • Address and resolve customer complaints and inquiries.
  • Deliver exceptional customer service.
  • Plan, organize, direct, and assess daily operational activities.
Supervisory Duties
  • Oversee a team of 16-20 employees.
Technical Skills
  • Proficient in using electronic cash registers.
  • Familiarity with MS Excel and spreadsheet applications.
Transportation Information
  • Public transportation options are accessible.
Work Environment
  • Fast-paced setting requiring the ability to work under pressure.
  • Ability to meet tight deadlines and perform repetitive tasks.
  • Must be able to stand for extended periods.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong client focus and dependable.
  • Possess effective interpersonal skills and flexibility.
  • Highly organized and reliable team player.
Experience
  • 1 to 2 years of relevant experience preferred.
  • Permanent position with a work schedule of 30 to 35 hours per week.
  • Work language: English.


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