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Technical Support Specialist

2 months ago

St Catharines, Ontario, Canada Aerosports Trampoline Park Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting issues, and implementing solutions.

Key Responsibilities:
  • Respond to user inquiries and provide technical support via phone, email, or in-person
  • Diagnose and resolve technical issues with computer systems, software, and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in the design and implementation of new technical systems and processes
Requirements:
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Language:

English

Work Hours:

40 hours per week