Data and Insights Manager

4 days ago


Toronto, Ontario, Canada WCG International Consultants Ltd. Full time
About the Role

Data and Insights Manager

Location: Remote - Ontario

Travel Expectations: Within the catchment as needed

As a key member of the WCG International Consultants Ltd. team, you will play a critical role in driving business growth and improvement through data-driven decision-making. The Data and Insights Manager will oversee and gather performance data across multiple programs, ensuring that the reports meet high standards and serve the organization's needs effectively.

This role is responsible for analyzing performance data to support ongoing improvement through data-driven decision-making. You will work closely with the Director of Service Design and Quality to promote the use of data and analytics across various departments within the organization and with the Service Provider Network.

Key Responsibilities
  • Support operational data analytics, quantitative and qualitative analysis, forecasting, modeling, and performance measurement and evaluation to ensure effective program development and improvement across WCG's employment services programs.
  • Support the development and delivery of analytics to support evidence-based decision-making and produce actionable insights.
  • Build data models that provide information that is accurate, easy to understand, and unbiased.
  • Collaborate with clients and colleagues to turn data into critical information and knowledge that can be used to make sound organizational decisions by identifying areas of improvement and concerns in business operational areas.
  • Identify opportunities for continuous improvement and work with collaborators to action.
  • Set performance targets and measure the lead key drivers to achieve all performance KPIs.
  • Regularly monitor business performance and generate performance reports and presentations to management, identifying the root causes and recommending corrective actions.
Requirements
  • A post-secondary degree or diploma in analytics, computer science, or other related courses.
  • Strong programming skills in statistical analysis and modeling and visual analytics (e.g., Power BI).
  • Strong communication skills to impart this knowledge to colleagues.
  • Proven experience as an Analytics Manager or in other relevant roles.
  • Proven expertise in analytical methods, techniques, and software/tools such as, but not limited to, statistical analysis and modeling, data mining, and algorithms using large, complex, multi-dimensional datasets from structured and unstructured sources.
  • Proficient use of desktop analysis software (e.g., Microsoft Excel, Access).
  • Written and oral communication techniques to prepare and present reports, including business cases, project plans, technical and non-technical status reports, planning documents, and operational policies; and to provide explanations on data issues and complex data analyses.
  • Presentation skills to clearly communicate complex information to non-technical audiences.
  • Understanding of managing government-funded or public sector contracts.
  • Strong analytical mindset and detail-oriented nature.
  • Problem-solving ability and organizational skills.
What We Offer
  • Competitive salary of $90,000 - $100,000 per year.
  • Comprehensive and flexible health and dental benefits.
  • RRSP Matching program of 1.5% base earnings.
  • Ongoing learning and development opportunities.
  • Generous time-off policies that promote work/life balance.
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork.
  • The opportunity to do work that makes a difference

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