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Customer Service Representative

2 months ago

Dartmouth, Canada pt Health Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at pt Health. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Answer telephone calls and greet patients and visitors upon arrival
  • Coordinate patient intake and scheduling of appointments
  • Assist with data entry and billing
  • Provide administrative support to the Care Coordinator Manager and Clinic Director
  • Coordinate courier packages and process incoming and outgoing emails, mail and faxes
Requirements
  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
  • Excellent English communication and interpersonal skills
  • Computer savvy and data entry skills in a physiotherapy clinic setting
Why Work with Us

We offer a competitive compensation package, excellent benefits program, and opportunities for professional growth and development. Our team is dedicated to providing exceptional patient care and we are committed to creating a positive and supportive work environment.