Manager of Community Engagement
4 weeks ago
Position Overview
The Manager of Community Outreach is responsible for the strategic planning and daily management of outreach initiatives, harm reduction efforts, and food service programs. This role includes leading a dedicated team of unionized personnel, volunteers, and peer support workers to ensure the provision of exceptional services while meeting compliance requirements.
Key Responsibilities
- Uphold a high standard of service delivery, program development, and operational infrastructure.
- Ensure compliance with the Operating Agreement and relevant policies from governing bodies. Address any discrepancies and implement corrective measures as necessary.
- Assess and propose revisions to existing policies and procedures.
- Work collaboratively with the management team to optimize operational efficiency.
- Foster a positive, healthy, and safe workplace environment in line with applicable laws and regulations.
- Identify and manage challenging behaviors to maintain a safe environment for both staff and clients.
- Assist in the financial planning and coordination of work scopes with the Director of Programs for contracted services.
- Ensure the responsible and effective use of financial resources in accordance with organizational policies.
- Monitor and report on program spending, identifying opportunities for cost savings and financial enhancements.
- Guarantee adherence to financial policies, including those related to grants and funding.
- Conduct interviews and select candidates with the necessary skills to advance the organization's mission.
- Ensure all staff receive comprehensive orientation and training to perform their roles effectively.
- Lead staff in building positive collaborative relationships with all stakeholders.
- Manage staff schedules, approve timesheets, and handle time-off requests.
- Develop and maintain strong relationships with community stakeholders and represent the organization effectively.
- Promote outreach initiatives and integrated service offerings.
- Engage with community resources and foster community participation.
- Oversee the operations of seasonal initiatives in collaboration with the Community Resources team.
- Maintain an in-depth understanding of local social, economic, recreational, and educational resources and actively engage in community outreach activities.
- Represent the organization within the community through effective communication with all stakeholders, including health service agencies and government entities.
Required Qualifications
- Post-secondary diploma or degree in a relevant field of Human Services, along with a minimum of 5 years of supervisory experience in a human services context, or an equivalent combination of education and experience.
- Experience managing staff in a unionized setting.
- Strong verbal and written communication skills, with the ability to make informed decisions promptly.
- Proficient in Microsoft Office Suite, including Word, Excel, Email, and database management.
- Must be able to obtain and maintain clearance through a Criminal Record Check.
- Certification in First Aid and MANDT or Non-Violent Crisis Intervention is required.
- A valid driver's license and access to a reliable vehicle with appropriate insurance are necessary.
This position is open to all qualified applicants and is exempt from union membership. We offer a competitive salary and a comprehensive benefits package, including participation in the Municipal Pension Plan.
Job Type: Full-time
Salary: Starting from $85,000.00 annually
Benefits Include:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible work schedule
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8-hour shifts
- Daytime hours
- Monday to Friday
Education:
- Bachelor's Degree preferred
Work Location: In-person
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