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Technical Coordinator
2 months ago
Job Summary
We are seeking a highly skilled and detail-oriented Operations Associate to join our team at Keurig Dr Pepper. As an Operations Associate, you will play a critical role in supporting our technical team and ensuring the success of our operations.
Key Responsibilities
- Provide exceptional customer service and support to our clients, ensuring their equipment is functioning properly and efficiently.
- Travel to and from customer locations to troubleshoot and repair equipment, as well as install new machines.
- Assist the operations team with scheduling and coordinating equipment installations, as well as maintaining inventory and supporting parts supply.
- Perform routine maintenance and repairs on customer equipment, ensuring it is in good working condition.
- Collaborate with the sales team to schedule and coordinate equipment installations.
Requirements
- High school diploma or equivalent required.
- 1 year of experience in a similar role, preferably in a customer-facing environment.
- Valid driver's license and clean driving record.
- Strong mechanical aptitude and previous experience with electronics, plumbing, or electrical systems.
- Ability to lift up to 50 pounds and work in a fast-paced environment.
Competencies
- Basic computer skills and proficiency in Microsoft Office.
- Excellent communication and customer service skills, with the ability to work effectively with clients and internal teams.
- Ability to work independently and as part of a team, with a strong attention to detail and problem-solving skills.