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Technical Coordinator

2 months ago


Mississauga, Ontario, Canada Keurig Dr Pepper Full time

Job Summary

We are seeking a highly skilled and detail-oriented Operations Associate to join our team at Keurig Dr Pepper. As an Operations Associate, you will play a critical role in supporting our technical team and ensuring the success of our operations.

Key Responsibilities

  • Provide exceptional customer service and support to our clients, ensuring their equipment is functioning properly and efficiently.
  • Travel to and from customer locations to troubleshoot and repair equipment, as well as install new machines.
  • Assist the operations team with scheduling and coordinating equipment installations, as well as maintaining inventory and supporting parts supply.
  • Perform routine maintenance and repairs on customer equipment, ensuring it is in good working condition.
  • Collaborate with the sales team to schedule and coordinate equipment installations.

Requirements

  • High school diploma or equivalent required.
  • 1 year of experience in a similar role, preferably in a customer-facing environment.
  • Valid driver's license and clean driving record.
  • Strong mechanical aptitude and previous experience with electronics, plumbing, or electrical systems.
  • Ability to lift up to 50 pounds and work in a fast-paced environment.

Competencies

  • Basic computer skills and proficiency in Microsoft Office.
  • Excellent communication and customer service skills, with the ability to work effectively with clients and internal teams.
  • Ability to work independently and as part of a team, with a strong attention to detail and problem-solving skills.