Store Supervisor Lead

7 days ago

Minden Hills, Canada CANADIAN TIRE GAS+ Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Canadian Tire Gas+. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales associates, ensuring they are meeting sales targets and providing excellent customer service.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Inventory Management
    • Manage inventory levels, including ordering and receiving merchandise, to ensure optimal stock levels and minimize waste.
    • Conduct regular inventory audits to ensure accuracy and compliance with company policies.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Develop and implement customer loyalty programs to drive repeat business and increase customer retention.
  • Financial Management
    • Manage cash handling and banking procedures, ensuring accurate and timely processing of transactions.
    • Monitor and control expenses, including inventory costs, to ensure profitability and efficiency.
  • Store Operations
    • Ensure the store is maintained in a clean, safe, and organized manner, adhering to company standards and regulations.
    • Develop and implement procedures to improve store efficiency, productivity, and customer flow.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment and adapt to changing priorities
    • Proficiency in Microsoft Office and other retail management software
Personal Suitability
  • Accurate
  • Client Focus
  • Flexibility
  • Organized
  • Reliability
Work Environment
  • Work Term
    • Permanent
  • Work Language
    • English
  • Hours
    • 35 hours per week

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