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Store Supervisor

2 months ago


Minden Hills, Canada Stedmans V&S Department store Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Stedmans V&S Department store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of sales workers, ensuring they are equipped to provide excellent customer service and meet sales targets.
  • Merchandise Management: Order and manage inventory, authorizing returns and ensuring stock levels are maintained to meet customer demand.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
  • Store Operations: Establish and maintain a clean and organized store environment, ensuring compliance with health and safety regulations.
  • Performance Management: Conduct regular performance reviews, providing feedback and coaching to sales workers to improve performance and achieve sales targets.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months of retail management experience
  • Language: English
  • Work Hours: 37.5 hours per week