Auto Claims Adjuster II

4 weeks ago

Dartmouth, Canada Intact Financial Corporation Full time

Position Overview

At Intact Financial Corporation, our mission revolves around supporting individuals, businesses, and communities during both prosperous and challenging times. Our dedicated team of professionals is committed to this purpose, fostering a culture of expertise and collaboration.

Empowerment and Growth

We prioritize your development and value your individuality. Our commitment to diversity enhances our workplace, ensuring that everyone feels empowered to achieve their professional goals through various tools, opportunities, and flexibility.

Work Environment

Our hybrid work model strikes a balance between remote work and meaningful in-person interactions, promoting a healthy work-life integration.

Role Responsibilities

  • Manage moderate to complex Auto Physical Damage Claims.
  • Evaluate collected information to ascertain liability and assess damages.
  • Verify the Insured's policy details to confirm coverage.
  • Conduct interviews with the insured and/or witnesses to gather statements for claim resolution.
  • Deliver exceptional service to both external and internal clients.
  • Address inquiries related to investigations and the claims process.
  • Ensure timely communication with customers regarding their claim status.

Qualifications

  • High school diploma or equivalent.
  • 2-3 years of experience in roles such as Telephone Adjuster, Commercial Adjuster, or Total Loss Expert.
  • Possession of a valid Provincial Auto Adjustor license for applicable regions.
  • Completion or progress towards CIP certification.
  • Strong grasp of the claims process.
  • Capability to manage highly complex Auto Claims.
  • Proficient in negotiating and communicating claim settlements within authorized limits.
  • Consistent high performance and productivity.
  • Bilingualism in English and French is an asset, though not mandatory.
  • Eligibility to work in Canada is required.

Employee Benefits

As a permanent member of our organization, you can expect:

  • A rewards program that acknowledges your achievements.
  • An industry-leading Employee Share Purchase Plan with a matching contribution.
  • A comprehensive pension and benefits package, including virtual healthcare access.
  • Flexible work arrangements to suit your lifestyle.
  • The option to purchase additional days off annually.
  • An annual wellness account promoting a healthy lifestyle.
  • Access to resources supporting physical and mental well-being.
  • A dynamic learning environment with various educational resources.
  • Inclusive networks fostering community and professional development.
  • Supportive leadership and colleagues dedicated to your growth.
  • A Community Impact program to encourage unique contributions to your community.

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