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Auto Claims Adjuster II
2 months ago
Position Overview
At Intact Financial Corporation, our workforce is central to our mission: assisting individuals, businesses, and communities to thrive during prosperous times and remain resilient during challenges. By becoming part of our organization, you will engage with a dedicated group of professionals who share this vision.
Empowerment and Growth
We encourage continuous learning and personal development while valuing the unique contributions of each employee. Our commitment to diversity strengthens our workplace culture. We pledge to support your professional journey with the necessary resources, opportunities, and flexibility.
Work Environment
Our hybrid work model strikes a balance between remote work and valuable in-person collaboration.
Role Responsibilities
We are seeking a Claims Representative II specializing in Personal Lines Auto to enhance our dynamic team.
- Manage moderate to intricate Auto Physical Damage Claims.
- Evaluate collected information, ascertain liability, and assess damage evaluations.
- Confirm the details of the Insured's policy to establish coverage.
- Conduct interviews with the insured and/or witnesses to gather statements for claim resolution within your authority.
- Deliver exceptional service to both external and internal clients.
- Address inquiries related to investigations and the claims process.
- Ensure timely communication with clients regarding their claim status.
Qualifications
- High school diploma or equivalent required.
- 2-3 years of experience in roles such as Telephone Adjuster, Commercial Adjuster, Total Loss Expert, or similar.
- Possession of a valid Provincial Auto Adjustor license for Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador.
- Completion or progress towards CIP certification.
- Strong grasp of the claims process.
- Ability to manage highly complex Auto Claims.
- Skill in negotiating and communicating claim settlements within authorized limits.
- Consistent high performance and productivity.
- Bilingual proficiency in English and French is a strong asset, though not mandatory.
- No Canadian work experience is necessary; however, eligibility to work in Canada is required.
Employee Benefits
As a permanent member of our team, you can expect:
- A financial rewards program recognizing your achievements.
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
- An extensive flexible pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- Opportunity to purchase up to 5 additional days off annually.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to resources supporting physical and mental well-being, fostering connections with colleagues.
- A dynamic learning environment featuring learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks for education, inspiration, and development opportunities.
- Supportive leaders and colleagues dedicated to your growth.
- A Community Impact program reflecting your unique contributions to society.
