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Claims Representative II
2 months ago
We're seeking a skilled Claims Representative II - Commercial Auto to join our team at Intact. As a key member of our team, you will be responsible for handling moderate to complex Commercial Auto Physical Damage Claims.
Key Responsibilities- Handle moderate to complex Commercial Auto Physical Damage Claims.
- Analyze the information gathered, determine liability, and review assessment of the damages.
- Validate details of the Insured's policy to determine coverage.
- Interview the insured and/or witnesses to collect their statements of events to settle claims within your given authority level.
- Provide quality service to external or internal customers.
- Answer queries relating to investigations and the claims process.
- Ensure timely follow up with customers on the status of their claim.
- Minimum of high school diploma.
- Minimum 2-3 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert or similar position.
- Hold a valid Provincial Auto Adjustor license for Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador.
- Completion or working towards CIP completion.
- Strong understanding of the claims process.
- Ability to handle highly complex Auto Claims.
- Negotiating and conveying claim settlements within authority limits to insureds.
- Sustain a high level of performance and productivity.
- Bilingualism (English and French), although not a requirement is considered a strong asset.
- No Canadian work experience required however must be eligible to work in Canada.
- A financial rewards program that recognizes your success.
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
