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Claims Specialist II
2 months ago
At Intact, we're seeking a skilled Claims Representative II - Personal Lines Auto to join our team. As a key member of our claims department, you'll play a vital role in handling moderate to complex Auto Physical Damage Claims.
Key Responsibilities:
- Handle moderate to complex Auto Physical Damage Claims, analyzing information and determining liability.
- Review assessments of damages and validate policy details to determine coverage.
- Interview insureds and/or witnesses to collect statements of events and settle claims within your authority level.
- Provide quality service to external or internal customers, answering queries and ensuring timely follow-up on claim status.
Requirements:
- Minimum of high school diploma.
- Minimum 2-3 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert, or similar position.
- Hold a valid Provincial Auto Adjustor license for Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador.
- Completion or working towards CIP completion.
- Strong understanding of the claims process and ability to handle highly complex Auto Claims.
- Negotiating and conveying claim settlements within authority limits to insureds.
- Sustain a high level of performance and productivity.
- Bilingualism (English and French) is considered a strong asset.
- No Canadian work experience required, but must be eligible to work in Canada.
What We Offer:
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flex pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different.
