Genesis Experience Manager

2 weeks ago

Ajax, Ontario, Canada Genesis Ajax Full time

**Career Opportunity at Genesis Ajax**

Genesis Ajax, a proud member of Drive Autogroup, is seeking a skilled Genesis Experience Manager to join our Genesis Sales team. This role is critical in ensuring we provide an exceptional guest experience. The ideal candidate must anticipate and exceed guest expectations while having in-depth knowledge of the product line-up.

**Responsibilities**

• Build strong and lasting relationships with customers by assisting them in finding the perfect vehicle to suit their needs.

• Guide guests through their journey from initial online engagement to the final delivery of their vehicle.

• Demonstrate thorough knowledge and understanding of digital sales processes and conduct vehicle sales in line with dealership procedures to boost sales volume.

• Ensure that every guest receives a remarkable guest experience with positivity and professionalism.

• Develop a comprehensive understanding of our vehicle inventory to provide expert product knowledge.

• Deliver high-quality, engaging vehicle demonstrations and follow up with guests post-delivery to ensure their satisfaction.

• Perform other duties and projects as requested by management, contributing to the dealership's overall success.

**Qualifications**

• Successful candidates should have at least one year of sales experience, preferably in the automotive industry.

• Available to work flexible hours & weekends.

• Previous luxury sales experience in the automotive industry or retail space would be considered an asset.

• Valid Ontario driver's license with a clean driving record.

• Must have a valid OMVIC license.

**What We Offer**

• Competitive compensation plans

• Collaborative team dynamic and family-like atmosphere

• Supportive work environment

• Health and wellness initiatives

• Community involvement activities

• Exciting company events

• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities, and we encourage your application even if you don't meet all the qualifications. If you want to further your career with a growing organization where you can use your knowledge, skills, and talents, we look forward to hearing from you.

Drive Autogroup is an equal-opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. We will work with you to meet your needs if you require accommodation or support throughout the recruitment process.

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