Assistant Branch Operations Manager

4 weeks ago

Oshawa, Ontario, Canada RBC Dominion Securities Inc. Full time
Job Title: Assistant Branch Operations Manager

At RBC Dominion Securities Inc., we are seeking a highly skilled and detail-oriented Assistant Branch Operations Manager to join our team. This role is responsible for providing operational and administrative support to the Branch Management Team and Advisor teams.

Key Responsibilities:
  • Manage daily administrative operations of the branch, including approval of transactions, verification of documentation, and account openings.
  • Assist with training new branch support staff and coordinate ongoing training initiatives.
  • Ensure compliance and internal control requirements are met.
  • Provide technical support and troubleshooting for branch technology.
  • Respond to client inquiries in a timely and efficient manner.
  • Collaborate with various departments to provide smooth and timely solutions.
  • Effectively manage incoming communications from clients, Advisors, and internal partners.
  • Support the Advisor team in welcoming and onboarding new clients.
  • Become well-versed in internal controls and industry regulatory requirements.
Requirements:
  • Meticulous attention to detail and excellent time management skills.
  • Exceptional written and verbal communication skills.
  • A professional approach to all situations to create a positive working environment.
  • Ability to complete duties independently and seek out own answers and solutions.
What We Offer:
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities.

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