Assistant Branch Operations Manager

4 weeks ago


Oshawa, Ontario, Canada RBC Dominion Securities Inc. Full time
Job Opportunity: Assistant Branch Operations Manager

RBC Dominion Securities Inc. is seeking a highly skilled and detail-oriented Assistant Branch Operations Manager to join their team in Oshawa.

Job Summary

The Assistant Branch Operations Manager will play a key leadership role in the branch, providing operational and administrative support to the Branch Management Team and Advisor teams. This role requires strong communication and problem-solving skills, as well as the ability to work independently and collaboratively with internal departments.

Key Responsibilities
  • Manage daily administrative operations of the branch, including approval of transactions, verification of documentation, and account openings.
  • Assist with training new branch support staff and coordinate ongoing training initiatives for existing staff.
  • Ensure compliance and internal control requirements are met.
  • Provide software and process-related training to staff.
  • Manage branch facilities and equipment.
  • Respond to client inquiries in a timely and professional manner.
  • Liaise with internal departments to provide smooth and timely solutions.
  • Effectively manage incoming communications from clients, Advisors, and other internal and external partners.
  • Assist the Advisor team in welcoming and onboarding new clients.
  • Support the Advisor team and client through the Wealth Management process.
Requirements
  • Meticulous attention to detail and excellent time management skills.
  • Exceptional written and verbal communication skills.
  • A professional approach to all situations to create a positive working environment.
  • Ability to complete duties independently and seek out own answers and solutions.
What We Offer

RBC Dominion Securities Inc. offers a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. We also offer leaders who support your development through coaching and managing opportunities, the ability to make a difference and lasting impact, and a world-class training program in financial services.



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