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Franchise Operations Area Manager
2 months ago
This position is a contract role focused on overseeing multiple locations.
Become a vital part of Bento Inc., a company that operates over 5600 locations worldwide. With a presence in both Canada and the United States, we bring together a diverse team dedicated to delivering an outstanding guest experience.
Location:
The ideal candidate should be based in the London or Hamilton area and must be willing to travel to various locations in Western Ontario.
- Oversee the daily management and operations of assigned locations, including personnel management, food safety, customer service, sales, and food quality.
- Responsible for the recruitment, training, development, and motivation of subcontractors.
- Conduct regular visits to stores and kiosks to ensure compliance with Bento's regulatory standards, including quality assurance, food safety, and health and safety protocols, ensuring prompt corrective actions are taken.
- Establish and maintain strong relationships with store management and third-party auditors.
- Facilitate new store openings and implement new product or program launches.
- Adjust production plans regularly to enhance profitability at each location through effective sales strategies and waste management.
- Ensure accurate completion of Daily Production Reports, checklists, and operational reports.
- Conduct monthly Quality Assurance and Bento Compliance Audits.
- Perform additional duties as required.
- At least 1 year of experience in food service management, ideally in a multi-unit setting.
- Experience in the sushi industry is preferred.
- Ability to thrive in a fast-paced environment.
- Willingness to travel within the designated region and maintain a flexible schedule to meet operational demands.
- Strong verbal and written communication skills in English.
- Self-driven and focused on guest satisfaction.
- Proficient in prioritizing tasks and managing stress effectively.
- Collaborative Environment: Embrace our core values - accountability, care, excellence, and teamwork - as we strive to provide exceptional food experiences.
- Competitive Compensation: Enjoy a comprehensive benefits package that includes a vehicle allowance, business travel gas card, bonus plan, health benefits, and retirement plans recognizing your contributions.
- Career Development: Access extensive training and career advancement opportunities to help you reach your full potential.
- Diversity and Inclusion: We celebrate and promote employment equity, diversity, and inclusion through our Affinity Committee, ensuring every voice is valued.
- Sustainability Commitment: Join our Sustainability Committee in driving environmental initiatives and promoting sustainable practices.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted. Special consideration will be given to candidates with prior experience in roles such as food service supervisor, area supervisor, district supervisor, regional supervisor, shift supervisor, assistant general manager, kitchen manager, or store manager.
We are dedicated to providing accommodations for individuals with disabilities. If you require assistance, we will work with you to meet your needs.
