Quality Assurance Specialist

5 days ago

Mississauga, Ontario, Canada CB Canada Full time
Job Summary

CB Canada is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for leading the Salesforce CRM QA process and identifying opportunities to improve testing success criteria and confidence in the CRM platform.

Key Responsibilities
  • Lead the Salesforce CRM QA process and identify opportunities to improve testing success criteria and confidence in the CRM platform.
  • Responsible for organizing and delivering end-to-end testing, including defect life cycle management within the CRM project.
  • Responsible to analyze, develop, document, and execute test cases and scripts from user stories.
  • Train and coach internal staff on necessary tools and best practices for determining success QA.
  • Work closely with the business analyst to review the overall functional and non-functional requirements to ensure requirements traceability and collaborate with the project manager, consultants, and project stakeholders.
  • Build the testing strategies and timelines for the purpose of execution to meet the project schedule.
  • Define the validation process, acceptance criteria, and reporting mechanism to assist with decision making.
  • Outline the UAT support model and operational readiness conditions.
  • Analyze user stories and requirements for accuracy to decompose into test cases.
  • Develop and execute detailed test cases and scripts from user stories.
  • Define and implement automated end-to-end test plans, regression testing, including UI, back-end, Salesforce components, and integrations, including defect life cycle management, such as test severity levels, logging pass/fail results, and retesting to completion.
Requirements
  • 5+ years of relevant QA technical experience.
  • 5+ years of experience with defining and implementing automated end-to-end test plans, regression testing.
  • 1-3 years of experience in testing Salesforce or other CRM.
  • Experience with creating SOQL (Salesforce Object Query Language).
  • Good understanding of SF architecture and concepts.
  • Good understanding of testing concepts and different types of testing, such as system, integration, end-to-end, User Acceptance Testing, etc.
  • Experience with Agile methodologies.
About CB Canada

CB Canada is a leading provider of specialized talent solutions. We connect highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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