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Quality Assurance Specialist

2 months ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

Job Summary:

We are seeking a highly skilled Quality Assurance Specialist to join our team at goeasy Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services, and contributing to the company's mission to provide everyday Canadians with access to credit and financial services.

Key Responsibilities:

  • Conduct quality control audits to ensure compliance with company policies and procedures
  • Provide actionable data and insights to internal support groups to inform business decisions
  • Develop and implement quality assurance processes and procedures to improve overall quality
  • Collaborate with cross-functional teams to identify and address quality issues
  • Prepare and analyze reports to track quality metrics and trends

Requirements:

  • Strong knowledge of quality assurance principles and practices
  • Excellent analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • High level of computer literacy, with intermediate to advanced skills in Microsoft Office Suite
  • Strong communication and interpersonal skills

Working Conditions:

This is a full-time position, working 8:30 am to 5:00 pm, Monday to Friday, in a fast-paced office environment.