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Quality Assurance Specialist

2 months ago

Mississauga, Ontario, Canada goeasy Full time

Job Title: Quality Assurance Specialist

Job Summary:

We are seeking a highly skilled Quality Assurance Specialist to join our team at goeasy Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services, and contributing to the company's mission to provide everyday Canadians with access to credit and financial services.

Key Responsibilities:

  • Conduct quality control audits to ensure compliance with company policies and procedures
  • Identify and report any deviations or discrepancies in the audit process
  • Provide actionable data and insights to internal stakeholders to inform business decisions
  • Collaborate with cross-functional teams to implement process improvements and optimize business operations
  • Develop and maintain quality control procedures and guidelines
  • Assist in the development and implementation of training programs for employees
  • Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of quality control processes

Requirements:

  • Strong knowledge of quality control principles and practices
  • Excellent analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • High school diploma or equivalent required; degree in a related field (e.g. business, finance, quality control) an asset

Working Conditions:

This is a full-time position working in a fast-paced office environment. The successful candidate will be required to work in a team-oriented environment and be able to adapt to changing priorities and deadlines.

Why goeasy?

At goeasy, we are committed to providing our employees with a positive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.