Quality Assurance Specialist
2 days ago
Job Summary:
We are seeking a highly skilled Quality Assurance Specialist to join our team at goeasy Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services, and contributing to the company's mission to provide everyday Canadians with access to credit and financial services.
Key Responsibilities:
- Conduct quality control audits to ensure compliance with company policies and procedures
- Provide actionable data and insights to internal support groups to inform business decisions
- Develop and implement quality assurance processes and procedures to improve overall quality
- Collaborate with cross-functional teams to identify and address quality issues
- Prepare and analyze reports to track quality metrics and trends
Requirements:
- Strong knowledge of quality assurance principles and practices
- Excellent analytical and problem-solving skills
- Ability to work independently and as part of a team
- High level of computer literacy, with intermediate to advanced skills in Microsoft Office Suite
- Strong communication and interpersonal skills
Working Conditions:
This is a full-time position, working 8:30 am to 5:00 pm, Monday to Friday, in a fast-paced office environment.
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