Restaurant Operations Manager

4 weeks ago


St John's, Newfoundland and Labrador, Canada Delhi Street Restaurant Full time
Restaurant Manager Job Description

Delhi Street Restaurant is seeking a skilled Restaurant Manager to lead our daily operations and ensure exceptional customer experiences. As a key member of our team, you will be responsible for managing restaurant staff, maintaining high standards of food quality and service, and driving business growth.

Key Responsibilities:
  • Food Preparation and Menu Management: Modify food preparation methods and menu prices according to the restaurant budget to ensure profitability and customer satisfaction.
  • Operations Planning and Organization: Plan and organize daily operations, including staff scheduling, inventory management, and supply chain logistics.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Reviews and Development: Conduct performance reviews and provide feedback to staff to ensure they meet performance expectations.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and ensure timely restocking.
  • Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best prices and quality.
  • Marketing and Promotion: Participate in marketing plans and implementation to drive business growth and customer engagement.
  • Leadership and Development: Lead and instruct staff to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner to maintain a positive customer experience.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and repetitive tasks.
  • Attention to Detail: Maintain attention to detail to ensure accuracy and quality in all aspects of restaurant operations.
Personal Suitability:
  • Accurate: Demonstrate accuracy and attention to detail in all aspects of restaurant operations.
  • Client Focus: Maintain a client-focused approach to ensure exceptional customer experiences.
  • Flexibility: Demonstrate flexibility to adapt to changing circumstances and priorities.
  • Organized: Maintain a high level of organization to ensure efficient and effective restaurant operations.
  • Team Player: Work collaboratively as a team player to achieve business objectives.

Work Term: Permanent

Work Language: English

Hours: 30 to 35 hours per week



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