Restaurant Operations Manager

4 weeks ago


St John's, Newfoundland and Labrador, Canada Delhi Street Restaurant Full time
Restaurant Manager Job Description

Delhi Street Restaurant is seeking a skilled Restaurant Manager to lead our daily operations and ensure exceptional customer experiences. As a key member of our team, you will be responsible for managing the restaurant's overall performance, maintaining high standards of quality, and driving business growth.

Key Responsibilities:
  • Menu Management: Collaborate with our culinary team to modify food preparation methods and menu prices according to the restaurant budget.
  • Operations Planning: Plan and organize daily operations, including inventory management, staff scheduling, and supply chain logistics.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Performance Reviews: Conduct regular performance reviews to assess staff performance and provide constructive feedback.
  • Customer Service: Ensure that all customers receive exceptional service, addressing complaints or concerns in a timely and professional manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and attention to detail.
Work Environment:

Our restaurant operates in a fast-paced environment, with tight deadlines and repetitive tasks. As a Restaurant Manager, you will be expected to work effectively in this environment, prioritizing tasks and managing your time efficiently.

Personal Suitability:
  • Accurate: You must be accurate in your work, ensuring that all tasks are completed to a high standard.
  • Client Focus: You will be responsible for providing exceptional customer service, ensuring that all customers receive a positive experience.
  • Flexibility: You must be flexible, able to adapt to changing circumstances and priorities.
  • Organized: You will be responsible for maintaining accurate records and ensuring that all tasks are completed on time.
  • Team Player: You will work as part of a team, collaborating with colleagues to achieve common goals.


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