Compensation Payment Analyst

4 weeks ago

London, Ontario, Canada Workplace Safety and Insurance Board (WSIB) Full time

Flexible Work Environment
At the Workplace Safety and Insurance Board (WSIB), we understand that our employees have diverse working styles and lifestyles. We offer a blend of office, field, and remote work options to help you achieve a balance between your personal life and professional aspirations.

About WSIB
Our mission is to assist individuals when workplace injuries or illnesses occur. We promptly provide wage-loss benefits, medical coverage, and support to facilitate a return to work. Funded by businesses, we also offer no-fault collective liability insurance and access to specialized health and safety information. We proudly serve over five million individuals across more than 300,000 workplaces in Ontario. For further details, please visit our website.

Opportunities at WSIB

  • Explore various career paths aligned with your interests.
  • Engage in continuous professional development.
  • Receive recognition for your contributions.
  • Participate in wellness programs that promote your health.

We offer a competitive salary along with a comprehensive benefits package and a defined benefit pension plan.

Salary Starting At: $71,720.18

Position Overview
As a Compensation Payment Analyst, you will be responsible for calculating the average earnings basis to ensure timely processing of lost time workers' benefit payments while utilizing the necessary systems.

As a subject matter expert in payments, you will be part of a provincial team that reviews, analyzes, and responds to inquiries from workplace parties and other WSIB staff both verbally and in writing. You will recommend solutions while adhering to relevant legislation, policies, and procedures.

Key Responsibilities

  • Verify the accuracy of benefit payment authorizations and gather necessary information for determining the earnings basis in accordance with applicable legislation.
  • Collaborate with adjudication staff to establish the appropriate course of action regarding payments.
  • Provide detailed explanations of payments in memo format.
  • Consult with management on complex payment issues.
  • Identify and monitor cases requiring recalculation.
  • Calculate, prorate, and ensure funds are allocated to the correct payees.
  • Create online payment transactions and adjustments while documenting required information.
  • Offer specialized technical advice and assistance by:
  • Providing guidance on payment matters related to policies and procedures.
  • Responding to information requests from adjudication staff regarding the correct application of benefit payment policies.
  • Addressing employer and worker inquiries related to the correct application of benefit payment policies in relevant cases.
  • Document payment histories, provide benefit/payment status, and offer detailed written explanations in response to inquiries while adhering to privacy guidelines.
  • Perform other related duties as assigned.

Qualifications

  • Completion of high school education.
  • Minimum one year of experience in financial or mathematical concepts.
  • Strong interpersonal and judgment skills.
  • Ability to manage and prioritize workload while delivering high-quality customer service.
  • Demonstrated analytical, problem-solving, and critical thinking skills to assess and interpret policies and complex calculations.
  • Proficiency in computer applications, including MS Office.

Commitment to Diversity and Inclusion
We value the diversity of our workforce and strive to create an inclusive environment where all employees can thrive. We are dedicated to accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please inform us, and we will work to meet your needs.

Ethical Standards
As public servants, WSIB employees are expected to act ethically to foster a respectful workplace and maintain public trust. Applicants must disclose any circumstances that could lead to a real, potential, or perceived conflict of interest.

Privacy Information
We collect personal information from your application materials under the authority of the Workplace Safety and Insurance Act, 1997. This information is used to assess your qualifications and determine your fit for vacant positions. If you have questions regarding the collection and use of your personal information, please contact our Privacy Office.

Criminal Records Check
As a condition of employment, prospective candidates must undergo a criminal records name check prior to or after hiring.

Employment Details

  • Seniority Level: Entry Level
  • Employment Type: Full-Time
  • Job Function: Accounting/Auditing and Finance
  • Industries: Public Safety, Government Administration, and Insurance

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