Cash Application Analyst for Accounts Receivable
4 weeks ago
The Cash Application Analyst plays a pivotal role in the financial operations of EMCO Corporation, focusing on the meticulous management of customer payments and account reconciliations.
Key Responsibilities- Evaluate customer collections to ensure comprehensive and accurate remittance details, facilitating timely application to respective accounts.
- Examine incoming funds, cash desk reports, and cheque batches for precision and completeness prior to processing, collaborating with relevant teams for additional insights.
- Verify daily customer deposit records against bank statements to ensure accurate reflection of transactions including cheques, cash, and electronic payments.
- Process cheques through Alloc8 and Cheque Pro systems, ensuring thorough daily batch reconciliations.
- Communicate with credit departments and pertinent colleagues regarding unapplied electronic funds transfers and online collections to clarify customer details and application protocols.
- Conduct monthly reconciliations of bank statements to align deposited amounts with applied collections.
- Investigate and resolve discrepancies in the cash application suspense account on a daily basis.
- Build and nurture strong relationships with internal and external stakeholders, including Profit Centre teams and customers.
- Develop and disseminate training materials on the internal platform for colleagues and Profit Centre Managers.
- Identify and address deviations from service performance indicators, collaborating with Profit Centre teams to enhance operational efficiencies.
- Establish effective working relationships with credit departments to support their understanding of the application process and account reconciliations.
- Respond proactively to inquiries in the cash application support inbox within a 24-hour timeframe.
- A degree in Accounting or a related field, or equivalent professional experience.
- Strong written and verbal communication skills, capable of conveying complex concepts to varied audiences.
- Proven ability to manage multiple priorities effectively, demonstrating excellent time management skills.
- Ability to work both independently and collaboratively, fostering positive relationships.
- Self-driven with a meticulous attention to detail.
- Outstanding customer service skills, adept at engaging with a diverse clientele.
- Proficient in problem-solving, data analysis, and drawing logical conclusions.
- Willingness to challenge existing practices and seek opportunities for improvement.
- Bilingual proficiency in French and English is a valuable asset.
Applicants must possess the necessary authorization to work in Canada.
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